Worst service ever....Thunder Burger Bar in Georgetown, DC

Usually I always have positive things to blog like " that was delish" "the service was great," or "the bartender was hot." But unfortunately the not so fun part about roaming the city to uncover the best and the finest experiences are poor service, horrible food and downright disrespect. My baby sister Jenny came to visit from Miami and like any two hot girls in their twenties we headed out to Georgetown in search for a great burger, drinks and happy hour specials. We walked a few blocks and stumbled into Thunder Burger.

Wow! where do I start. So the red headed big bellied bar tender did not acknowledge us immediately and threw the menu. STRIKE ONE. After we placed an order for our burger, he asked about what we would like to drink. We hadn't made a decision and said in 2 minutes we'll be ready. My sister and I looked at the menu and were ready to order. He came, dropped the receipt in an empty cup in front of us and walked away...we waited....and .....waited.....and waited. No food, no water and NO DRINKS. The bar was not busy and no was placing orders. Everyone was eating and chatting away while we sat, waited and wondered what their food tasted like till we did not care to know anymore. After 30 minutes we just slowly walked out, no one stopped us, not even the bartender who saw how unhappy we were. We went to American Apparel to let off some steam and later at Sprinkles cupcake we saw a couple who was at Thunder burger visiting from Ohio and asked them what they thought about the service. They said "It was horrible, but we were hungry so we stayed and ate." They never talked about the food. After hearing that, Jenny and I decided to go back and speak to the manager. I was LIVID! His name was Stuart and he mind as well have been the bar tender. He wasn't engaged and it seemed like he had heard this complaint about his rude bartender before. OH well we thought to ourselves. We tried. What a disgusting situation to be in. How can a bar tender be angry rude, fat and ugly at the same time. Such is life I guess. Needless to say I will never step foot in that place again and could care less what they have to offer. IF YOU CAN'T TREAT PEOPLE THE RIGHT WAY, CERTAINLY YOU CAN'T SERVE THEM.

Here are some reviews I found online about Thunder Burger...this place really stinks

Reviews

The worse service ever, I was embarrassed for my friends visiting from NY and Boston. We left before we could even try our food. By far the worst place to eat in Georgetown. I would not send my ex-husbands wife there, and I hate her.

Disliked: Service, Selection

Jenna ‎ - Feb 7, 2012

The restaurant had everything going for it except the service. To begin, our glasses were dirty. That didn't bother us too much. Then our one course meal took an hour and a half, and when we questioned it the server said, "It hasn't been that long." There was no sight of her for the rest of the meal either. She brought our check without asking if the couples wanted separate checks and then disappeared with our cards for about fifteen minutes (after making us write down what we each had to separate the checks ourselves). All in all, the place has potential. They just need to work on their expectations for their servers.

Liked: Food, Atmosphere Disliked: 

“The best burger/worst service I've ever had!”

Reviewed July 23, 2011

1

person found this review helpful

When visiting Georgetown we heard about this amazing restaurant bar that serves amazing exotic burgers. Once seated we noticed that the Thunder Burger and Bar is the recipient of several “Best Burger” awards (great sign?) The service is absolutely deplorable…I mean really bad. The bartender was waiting on us but ignored us most of the time due to the thirsty patrons posted at the bar. The décor is fresh and cool and the restaurant/bar hybrid motif really works well. I ordered the “Pig In a Cow Suit” which was a burger topped with pulled pork and caramelized onions. In my extensive burger consuming opinion it was the best burger I have ever had! My wife had the “Ventura Highway” which was topped with Brie and Arugula that she also loved. If you find yourself in Georgetown on M St., do yourself a favor and stop on in to have an amazing burger.

• Visited July 2011